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Project Management

We offer comprehensive implementation assistance, beginning with a strategic consulting Implementation team assigned per client including a project manager, system engineers, implementation specialists, integration engineers, and clinicians.

Implementation Project Planning

Kick-Off Meeting maps timing and milestones for customer database construction, hardware and interface specifications, customization testing, installations, configuration and training.

Minimal Training Time and Training Costs

  • On-Site Training
  • Super User Training
  • End-User Training
  • Streamlined procedures and system’s ease of use reduce user training time and related costs
  • Train-the-Trainer Philosophy

Quality Assurance

  • QA testing before all installations

Client Support

  • 7x24x365 support
  • Toll-free support is part of the annual maintenance agreement
  • Fully trained, knowledgeable and courteous support personnel know the importance of keeping a hospital running smoothly at all time