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HealthMatics Access
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HealthMatics® Access is a patient portal that works in conjunction with HealthMatics EMR to expand practice/patient communication via secure online connectivity.

"My view of the practice has changed for the better...it's much easier to get routine advice through the message system vs. bothering them on the phone. Sometimes it's very difficult to get through on the phone (as is the case with any busy medical office). The online tools make it much easier to get in touch for scheduling an appointment, setting up a referral, or even giving symptoms to get advice on home treatment."
-- Patient at Wilson Family Medicine

Part of HealthMatics Access, My Health Portfolio™ is a designated area for patients to create password-protected individual medical records. Managing selected information via the web allows a practice to both improve patient relations and reduce administrative burdens.

  • Reduce phone system load
  • Provide convenience to patients
  • Inform patients of lab results
  • Handle medical refill requests
  • Receive appointment requests
  • Allow patients to update demographic and insurance information
  • Define the parameters of your patient accessibility
  • Exchange online messages and save communication to the medical chart
  • Be advised of patient self-reported complaints prior to appointments

With HealthMatics Access, your patients can access medical information and help you update your records through a secure Internet connection that meets HIPAA standards.

Your shared information is safe with us. Data is passed over a secure network using 128-bit encryption and stored on fault tolerant, fully redundant computers at two secure and separate A4 controlled sites.

If you have A4 host your site, you may choose from several design and layout options for your ‘public information site.’ If you have an existing website or would like to use another Internet Service Provider (ISP) we will provide secure connectivity to your My Health Portfolio private patient services.