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Implementation

HealthMatics® Ntierprise (PMS) was created by veteran practice management developers. The application was designed to complement the Microsoft suite of products and to use the Internet as part of a true e-commerce solution.

Our team of information technology personnel is fully versed in Microsoft technologies and today’s networking environments. With this expertise we are able to help you determine the best implementation options for your organization, and assist you in maintaining optimal productivity.

The implementation of every HealthMatics Ntierprise system begins with a detailed pre-installation review of your practice for the development of a comprehensive installation plan. To make your ongoing support more efficient and manageable, you have the option of purchasing everything you’ll need from A4 Health Systems®: hardware, software and networking equipment.

Client Support

No one supports you like A4 Health Systems® – a leader in healthcare technology for more than 35 years. Since its establishment in 1970, A4 has been a leading provider of healthcare information systems to a national client base.

A company-wide commitment to excellence allows A4 to consistently deliver leading-edge system solutions for the healthcare marketplace. In addition to producing high performance, state-of-the-art solutions, A4 recognizes a responsibility to provide superior support and to educate each of our clients — giving our clients the working knowledge to maximize the utility of their information network.

A4 offers a proactive service-based approach to technical support. As one of the few vendors that offer proactive server and system monitoring, A4 provides an extra level of data protection, ensures fast and efficient processing and allows you to optimize the performance of your business. A4 is alerted to potential problems before they may affect your practice – freeing you to focus on your business.

A4 offers extensive resources to support you in every way — from pre-implementation planning to hands-on technical support. Whether you need assistance with your hardware, software, network or practice management application, we can take care of your needs promptly and professionally. A4 offers ongoing customer education and user training. Clients can take advantage of A4's Client-Only Website to submit support requests and to access details on all of our support, service offerings and policies.